Return & Refund Policy

Nickgives accepts return requests for eligible purchases within 30 days of delivery. We encourage customers to review their order promptly after it arrives and contact our support team if they decide that an item needs to be returned.

Returned merchandise must meet the eligibility conditions described in this policy. Items should be unused, unworn, in their original condition, and free from stains, odors, or damage. Original packaging should be included where applicable, along with proof of purchase.

After a return is received and inspected, eligible refunds are processed within 10 business days. Nickgives does not charge restocking or refund processing fees. Refunds are issued to the original payment method used at checkout.

To qualify for a return, merchandise must satisfy the conditions below. These requirements help us verify the original purchase and assess the returned item consistently.

Nickgives reserves the right to refuse a return if the merchandise does not meet the eligibility requirements outlined in this policy.

The return period begins on the date the carrier confirms delivery of your order. Customers should submit their return requests within this period and allow sufficient time to receive instructions before shipping merchandise back.

To initiate a return, contact our support team at support@nickgives.com. Please include the information needed to identify your order and explain your request.

Nickgives offers exchanges for eligible items, subject to approval and product availability. If you would prefer a different option instead of keeping your original purchase, contact our support team to discuss the available exchange options.

If an approved replacement item has a lower price than the original purchase, the price difference will be refunded. Contact support before returning an item so our team can confirm the appropriate exchange procedure.

Certain items may not qualify for a return or refund. Before submitting your request, please review the following circumstances that may affect eligibility.

We want customers to receive the items they ordered in acceptable condition. If your order arrives damaged, defective, or different from what you purchased, please contact Nickgives within 7 days of delivery.

When contacting our team, include your order number, a description of the issue, and clear photographs showing the damage, defect, or incorrect item. This information helps us verify the issue and determine the appropriate resolution.

Original shipping charges are generally non-refundable. An exception may apply when a return results from an error on our part, such as an incorrect or defective item, as confirmed by our support team.

Return shipping costs may be the customer's responsibility unless Nickgives states otherwise or the return relates to a confirmed issue for which we agree to cover those costs.

After your returned item has been received and inspected, Nickgives will determine whether the return meets the applicable eligibility requirements. Approved refunds are processed within 10 business days after the return has been received and inspected.

Refunds are issued to the original payment method used at checkout. Nickgives does not charge restocking or refund processing fees.

The refund process consists of several stages. The processing period below begins once the returned merchandise has been received and inspected.

The time it takes for the refunded amount to appear in your account may vary depending on your payment provider or financial institution.

Once a carrier confirms that a package has been delivered, Nickgives is not responsible for packages that are subsequently lost or stolen from the delivery location.

To help reduce delivery concerns, customers are encouraged to provide an accurate shipping address and choose a secure location where packages can be received. If your tracking information indicates delivery but you cannot locate your package, please check the delivery area and contact the carrier for additional information.

If you need assistance reviewing your order information, you may also contact Nickgives support.

Orders may only be canceled before they have been processed. Once an order has been shipped, cancellation is no longer available through the standard cancellation process.

If you need to cancel or change an order, contact our support team as soon as possible. Requests are subject to the order's processing status and may not be accommodated once fulfillment has begun.

For more information, please refer to the Nickgives Cancel/Change Order Policy.

The following table summarizes the key terms of the Nickgives Return & Refund Policy.

Nickgives reserves the right to update or revise this Return & Refund Policy when necessary. Any changes will be reflected on this page, together with a revised date where applicable.

Customers are encouraged to review this page before initiating a return to ensure they understand the applicable requirements and procedures.

If you have questions about return eligibility, exchanges, damaged items, shipping costs, or the status of a refund, our support team is available to assist you.

At Nickgives, we value your trust and aim to make every return request straightforward and transparent. Our policy provides a 30-day return window for eligible items, clear requirements for returned merchandise, and a defined refund processing timeline.

Eligible refunds are processed within 10 business days after the returned item has been received and inspected. We do not charge restocking or refund processing fees, and approved refunds are issued to the original payment method used at checkout.

For assistance with any return or refund question, please contact support@nickgives.com. Our team is available Monday through Saturday, from 8:00 AM to 7:00 PM EST.