Return & Refund Policy

Nickgives
Last Updated: January 2026

At Nickgives, we are committed to providing a reliable and transparent shopping experience. We understand that sometimes a purchase may not meet expectations, and we aim to make the return and refund process clear, fair, and efficient.

This Return & Refund Policy applies to all purchases made through nickgives.com and outlines the conditions, timelines, and procedures for returning items and receiving refunds.

1. Return Eligibility

Customers may request a return within 30 days of receiving their order. To be eligible, items must meet the following conditions:

Unused, unworn, and in original condition
Free from stains, odors, or damage
Returned with original packaging (if applicable)
Accompanied by proof of purchase (order number or confirmation email)

Nickgives reserves the right to refuse returns that do not meet these requirements.

2. Return Timeframe

Category	Details
Return Window	30 Days from Delivery
Condition	Unused and resellable

3. Refund Processing

Once your return is received and inspected, refunds are processed within 10 business days.

Category	Details
Refund Time	Up to 10 Business Days
Fees	No Restocking or Processing Fees

Refunds will be issued to the original payment method used at checkout.

4. Return Process

To initiate a return, please contact our support team with the following details:

Full name
Order number
Item(s) you wish to return
Reason for return

Once approved, you will receive instructions on how to complete the return.

Email: support@nickgives.com
Support Hours: 8:00 AM – 7:00 PM (EST), Monday – Saturday

5. Exchanges

We offer exchanges for eligible items if you wish to:

Select a different size
Choose a different color
Replace with a similar item

If the replacement item has a lower price, the difference will be refunded.

6. Non-Returnable Items

Certain items may not be eligible for return, including:

Items that show signs of wear or use
Items returned after the 30-day window
Items without proof of purchase
Items damaged due to misuse

7. Damaged or Incorrect Items

If you receive a defective, damaged, or incorrect item, please contact us within 7 days of delivery. Provide photos and order details for verification.

Once confirmed, we will offer a replacement or full refund, including shipping costs where applicable.

8. Shipping Fees

Original shipping charges are non-refundable unless the return is due to an error on our part (such as incorrect or defective items).

Return shipping costs may be the responsibility of the customer unless otherwise stated.

9. Lost or Stolen Packages

Nickgives is not responsible for lost or stolen packages after delivery has been confirmed by the carrier. Customers are encouraged to ensure a secure delivery location.

10. Order Cancellation

Orders may only be canceled before they are processed. Once shipped, cancellation is no longer possible. Please refer to our Cancel/Change Order Policy for details.